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What’s the Power of Human-Centred Design in UK Government Digital Transformation?
Digital Transformation Survivors
Dr. Jon Sykes digs into why human-centred design isn’t just a nice-to-have in government — it’s the difference between services people actually use and expensive digital white elephants. Hard-won lessons from putting users at the centre of FCDO’s digital strategy, and why the biggest barrier to good design is rarely the technology.
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Meet the Digital Transformation Survivors
Coherence’s Strategy Director, Julian Tedstone, meets with icons, giants, legends and pioneers of digital transformation to elicit insights from their vast experience that you can apply to your own digital transformation journey.